Shipments are generally sent within 1-2 business days of receipt of payment and by default are shipped via US Postal Service. Wherever possible, shipping is scheduled so that your items are shipped in the next postal run after your order is received. Additional shipping methods may be made available.
Shipping fees include handling and packing fees as well as postage costs. Transport fees may or may not vary according to total weight of the shipment. We advise you to group your items in one order. We cannot always group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. If an item is damaged during shipment, and we consider we have received sufficient evidence that this is due to insufficient precautions on our part, we will replace the item.
Boxes are amply sized and your items are well-protected.
If you wish to return your item, please contact us within 30 days of purchase to request exchange or refund. If we determine that your request for return is due to an error on our part, we will cover the cost of return shipping. Items with opened or damaged containers or containers with broken seals are not returnable. If you have received the wrong item, please contact us before returning it.